Online services for communities

Updating your community details is only possible with the mandate “Valtionavustusten hakeminen ja tietojen hallinnointi” (Applying for state subsidies and managing information).

If the community is a new customer, the authorised person with the mandate “Valtionavustusten hakeminen ja tietojen hallinnointi” (Applying for state subsidies and managing details) will first see the page for “Yhteisön tiedot” (Community details), where the information can be reviewed and saved. This information will be stored in the customer register of Taike’s case management system.

After logging in for the first time and saving the community details, the “Avoimet haut” (Open calls for applications) page will open.

Fields marked with an asterisk are required. Applications cannot be sent before all required fields are filled in and saved.

You can store two addresses in the customer register, one for Finland and one for a foreign residence, if necessary. The country of residence setting determines which one is used.

Include your community’s preferred bank account number on the “Yhteisön tiedot” (Community details) page and it will be stored in Taike's customer register, so every time you fill in a new application it will be included automatically. Note, however, that changing your community’s bank details on an application will not automatically change your bank details on the “Yhteisön tiedot” (Community details) page.

If your community’s bank details change, remember to update the information on the “Yhteisön tiedot” (Community details) page. This will not affect applications that have already been sent or processed. If you would like to change your community’s bank details for applications that have been approved, please contact Taike directly: [email protected] 

The system does not yet accept foreign bank details, so if you have access only to a foreign bank account, please contact Taike directly: [email protected]

Separate bank account for specific application 

You can also include separate bank details on each application. In this case, the bank details you provide on the application shall be used only for payments related to that specific application and will not affect the bank details stored in Taike's customer register and used for other payments.

On the "Omat hakemukset" (My applications) page you can view all your applications and their status.

Drafts

Under "Keskeneräiset" (Drafts) you can see all the applications that you have been working on but not yet sent. You can continue working on these applications by clicking on "Muokkaa" (Edit). You can edit your application as often as you like within the application period until you click on "Lähetä" (Send).

Once the application period has ended, you can no longer send the application, but you can still view your drafts. The applications are listed in descending order with the one that you have worked on most recently at the top. You can change the order by clicking on the column headers.

Incomplete applications (drafts) cannot be viewed by Taike. You can remove your drafts at any time by clicking on "Poista" (Delete).

Sent

Under "Lähetetyt" (Sent) you can see all the applications that you have sent but that are still pending a decision. The applications are listed in descending order with the one that you have sent most recently on top. You can change the order by clicking on the column headers.

Sent applications are given a record number as soon as they are officially received and entered into Taike's system. If your application is not given a record number within a few days (if you see only a temporary application number accompanied by the text "Odottaa diaarinumeroa"), please contact Taike’s customer service.

A short delay can be expected due to congestion, especially towards the end of the application period. You will be notified by e-mail when your application has been entered into the system.

You can find applications and attachments that you sent using the "Selaa" (Browse) link.

Processed

Under "Päätetyt" (Processed) you can see all the applications that you have sent and that have been processed. The applications are listed in descending order with the one that you have sent most recently on top. You can change the order by clicking on the column headers.

You will be informed by e-mail about all decisions. The decisions can be seen on the "Hakemuksen käsittelyvaiheet" (Status) page by clicking on the "Siirry asian tietoihin" (See details) link.

 

To request a change to a positive subsidy decision, click on the "Siirry asian tietoihin" (See details) link on the "Päätetyt" (Processed) page. Then click on the "Muutospyyntö" (Request change) link and fill in the form. To do so, click on the type of change and describe the change you would like to make and the grounds for doing so. The terms and restrictions for subsidies are included with the decision and list the kinds of changes that are possible and when they should be made.

 

Clarification of how the subsidy was used must be submitted before the deadline stated on the decision. The clarification form can be found on our e-services on the "Päätetyt" (Processed) page under "Omat hakemukset" (My applications). Click on the “Siirry asian tietoihin” (See details) link for the subsidy in question. If you have been awarded multiple subsidies, make sure you submit clarification for the right subsidy.

Click on the “Selvity” (Clarification) link under “Valitse jatkotoimenpide” (Select further action). Fill in all the fields on the clarification form and then send the clarification.